Satisfaction Guarantee


Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of DealerDirectParts. The collective work includes works that are licensed to DealerDirectParts.. Copyright 2010, DealerDirectParts. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with DealerDirectParts. or purchasing DealerDirectParts products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with DealerDirectParts or to purchase DealerDirectParts products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by DealerDirectParts. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of DealerDirectParts used in the site are trademarks or registered trademarks of DealerDirectParts.


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, DealerDirectParts disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. DealerDirectParts does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. DealerDirectParts does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
DealerDirectParts shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if DealerDirectParts has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
We cannot guarantee the accuracy of any part sold without your VIN.


Typographical Errors
In the event that a DealerDirectParts product is mistakenly listed at an incorrect price,
DealerDirectParts reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. DealerDirectParts reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, DealerDirectParts shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by
DealerDirectParts without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
DealerDirectParts may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to DealerDirectParts.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Infiniti of Scottsdale Inc. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of
DealerDirectParts products) must be commenced within one (1) year after the claim or cause of action arises. DealerDirectParts's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. DealerDirectParts may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a
DealerDirectParts or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
DealerDirectParts does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, DealerDirectParts is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, DealerDirectParts reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to DealerDirectParts in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless
DealerDirectParts, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors,
DealerDirectParts may link to sites operated by third parties. However, even if the third party is affiliated with DealerDirectParts, DealerDirectParts has no control over these linked sites, all of which have separate privacy and data collection practices, independent of DealerDirectParts. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, DealerDirectParts seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Due to monthly changes in pricing from the automotive manufacturers, all pricing listed on the site are subject to change without notice

 

You may be contacted via email if there is a pricing error with your order. Your credit card WILL NOT be charged until new amount is authorized.

 

Terms and conditions are as follows:

 -All orders will be billed at the time they are received online. If there is a backorder or special order situation we must bill your credit card at the time of purchase in order to assure your placement in the ordering process.

- In stock orders ship within 24-48 hours.

-All Ground orders do not have a guaranteed transit time (2-7 business days is common)

-Virtually any method of shipment is available upon request. Just tell us your needs and we will try to accommodate them.

-DealerDirectParts cannot guarantee to have every item in our catalog in stock at any given moment, nor can we guarantee that the automotive manufacturers will maintain availability of every part listed in our catalog.

-NO RETURNS ON SAFETY ITEMS. Due the nature of saftey items, parts such as seat belts and air bags.cannot be returned. Please provide your VIN when ordering to insure the correct application.

-All parts are guaranteed to be new and factory original. These are the same parts you would purchase from the dealer.  Unless specified, pictures associated with accessories may not be the exact part you are getting.  Some items may be represented by a "generic" image that is used  for all similar OEM parts and/or accessories.  However, the OEM part/accessory you receive will be the correct, factory original, kit for that specific model & year.

Limited Warranty on Genuine OEM Factory Replacement Parts-

What is covered?

*The manufacturer warrants to correct defects in materials or workmanship in all genuine factory replacement parts and accessories, distributed by the respective manufacturer in the Continental United States, installed and used on the specific vehicle only (if appropriate use and application of the part or accessory is maintained), except as described under the caption below "WHAT IS NOT COVERED."

This warranty covers any repairs needed to correct defects in materials and workmanship.

How Long is the Warranty?

Except for replacement audio components, this warranty is for 12,000 miles or 12 months from the date of installation or purchase, whichever is earlier. However, the warranty on Genuine factory replacement parts and accessories installed in the respective vehicle while the vehicle is covered by a factory warranty, which would have covered the part had it been installed in the vehicle at manufacture, will not end before the end of that warranty.

Replacement Audio Components

A replacement Radio, Tape Deck, Amplifier or Compact Disc Player/Auto Changer supplied by the respective manufacturer is covered 12 months/unlimited mileage from the time of installation or the balance of the Basic Vehicle Warranty as it applies to audio components, which ever is greater.

What is Not Covered?

This warranty does not cover:
1. Tires; batteries or truck bedliners. These items are covered by separate warranties.
2. Motorsports parts are sold "AS IS" without warranties, expressed or implied unless expressly prohibited from doing so by applicable law, in which case the warranty provided is the minimum required by law.
3. Normal maintenance service and parts replacement as outlined in the maintenance schedule of your Owner's Manual.
4. Damage or failures resulting from:
- Misuse (your Owner's Manual is your guide to proper use).
- Accident, theft, fire, driving through water resulting in engine water ingestion.
- Chemical fallout, tree sap, salt, sand, hail, flood or other environmental conditions.
- Modification or improper repair of the part or of the vehicle in which the part is installed.
- Use of parts not equivalent in quality or design to parts supplied by Nissan.
- Lack of performance of required maintenance services as outlined in your Owner's Manual.
- Use of improper or dirty fuel, fluids or lubricants.
5. Salvage Title. This warranty does not cover damage, failures or corrosion to any factory replacement part accessory, installed in the vehicle, if the vehicle is issued a "salvage" or similar title. (This exclusion does not extend to new genuine factory replacement parts or accessories, installed in a vehicle after the issuance of a "salvage" or similar title.

What You Must Do

In order to obtain warranty service you must deliver the warranted part or accessory, or the vehicle on which the part or accessory is installed, to an authorized dealer in the United States or Canada at your expense with proof of purchase (parts invoice or service repair order from an authorized dealer). The names and addresses of authorized dealers are listed in the telephone directories.

You must also pay for the labor charges to remove and replace the part or accessory if it was not originally installed on your vehicle by an authorized dealer.

What the manufacturer Will Do

If the part or accessory to be repaired was originally installed by an authorized dealer, it will be removed and reinstalled after repair at no charge for parts and labor. If the part or accessory was not installed by an authorized dealer, the part or accessory will be repaired or exchanged only. Any needed parts replacement or exchange will be made using new or remanufactured parts at the manufacturers option.

Limitation of Warranties and Other Warranty Terms and State Law Rights

Extra Expenses - Limitations of Damages

This warranty does not cover incidental or consequential damages such as loss of the use of the vehicle, inconvenience or commercial loss.

Any Implied Warranty of Merchantability and Fitness for a Particular Purpose shall be Limited to the Duration of this Written Warranty.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.


 

-All credit card transactions are subject to verification by the given billing address. If in case the billing address given does not match what your credit card company has on file you will be contacted by us either by email or by phone. We are not respondsible for loss time in the ordering process due to non-verifying credit card information or any temporary holds put on your funds.

-AZ Residents will pay a 8.10% state sales tax.

-Will call orders are strictly prohibited